Left: the actual tablet screen, gesture for gesture. Right: what the guard does, the record that lands at HQ within 30 seconds, and the clever part that makes it powerful. The guard collects; head office does everything else.
The high-frequency flows. Identity by recognition, structure by tap — and every record arrives with a timestamp, gate, guard and shift the guard never typed.
Scan the bus, pick the driver from staff, run the checklist. The guard records what they see; head office does the maths — and the guard never sees a flag.
The guard never decides who to call. The moment they flag something, GateLog routes it to the right department — and to everyone who needs to know, all at once.
Incidents, a dead fare machine, a tamper issue, a fuel-loss flag — each is matched to a department and pushed to their channel (Slack, Teams, email) the instant it's recorded. No phone tree, no waiting, no "who do I tell?"
The features under every flow above — each one already live on the production tablet, not a roadmap item.
Plates and odometers read themselves — the guard points, it locks across frames and keeps the photo as evidence. On-device, offline, no shutter.
Flagged plates and names live on the device. A hit interrupts the flow with a full-screen alert and a buzz — acknowledged before anything proceeds.
Every record writes to the tablet's own database first, then syncs when the network allows. A dead cell tower changes nothing at the gate.
Incidents and fleet faults route themselves to the right department and the right people — multiple recipients, configurable per org, the instant they're flagged.
Display name, brand accent, terminology ("Bus" → "Truck") and whole modules flip per client from Mission Control. Tablets restyle on next sync.
New features reach every tablet in the field on their next launch — no app store, no site visits. Today's scan flow shipped to the gate this way.
Guards start a shift with a 6-digit PIN — offline. Every record carries who logged it, on which shift, at which gate. Supervision becomes a query.
Visits never tapped out are flagged "no recorded exit" at midnight — never silently closed. The flag rate per gate becomes a discipline metric.
Three months of paper guard books digitise into back-dated, searchable records before go-live — so the system opens with history, never empty.
A tap, a point, a glance down a checklist. No judgement calls, no analytics on screen, no deciding who to notify. Every gesture mirrors something physical they already do. 90-minute certification.
The camera locks the value and keeps the photo as court-grade evidence. Works fully offline. A failed read just falls back to a tap — the gate never stops.
Fuel variance, siphon detection, trip distance, trends and ROI are computed at HQ — and every issue routes itself to the right department and the right people within seconds.